Insurance Claims

Welcome to Active Taxi Hire   Your Trusted Car Replacement Partner

At Active Taxi Hire, we understand the inconvenience and stress that come with being involved in an accident. Our commitment is to provide seamless, comprehensive, and customer-centric insurance claims solutions to ensure you get back on the road swiftly and smoothly. With a range of services tailored for private motorists, commercial vehicle users, fleet operators, and taxi drivers, we are your go-to car replacement company.

Our Services

1. Like for Like Substitute Vehicles

We pride ourselves on offering like-for-like substitute vehicles, ensuring that your temporary replacement matches the specifications of your damaged vehicle. Whether you drive a Private Hire, Taxi, or Public Carriage vehicle, our extensive fleet guarantees a suitable alternative while your vehicle is undergoing repairs.

2. Damaged Vehicle Recovery & Secure Garage

Our 24/7 delivery and recovery drivers are dedicated to ensuring your damaged vehicle is safely transported to our secure garage. With state-of-the-art facilities, we provide a secure environment for thorough inspections and repairs. Rest assured, your vehicle is in safe hands with Active Taxi Hire.

3. Car Repair Solutions

Our team of skilled technicians and mechanics is committed to restoring your vehicle to its pre-accident condition. From minor dents to major repairs, we use advanced repair techniques and genuine parts to guarantee the highest quality workmanship.

4. Uninsured Loss Recovery

Active Taxi Hire goes beyond traditional insurance claims by assisting in the recovery of uninsured losses. We understand that accidents may incur additional costs, and our experts work tirelessly to ensure you are compensated for all eligible expenses.

5. End-to-End Claims Handling

We take the hassle out of the claims process by offering end-to-end claims handling. From the initial report to the final settlement, our experienced team manages every aspect of your claim efficiently, allowing you to focus on what matters most – getting back on the road.

6. Bespoke Services

Recognizing the unique needs of our clients, we offer bespoke services tailored to individual requirements. Whether you are a commercial vehicle user or a taxi driver, our flexible approach ensures that you receive a solution that fits your specific circumstances.

 Why Choose Active Taxi Hire for Insurance Claims?

1. Proactive and Client Focused Service

Our commitment is to provide a proactive and client-focused service. We understand the urgency of getting you back on the road, and our team works tirelessly to ensure swift and efficient claims processing.

2. 24/7 Operations for Quick Response

Accidents don’t wait for convenient hours, and neither do we. Our delivery and recovery drivers operate round the clock to ensure you receive a replacement vehicle promptly, whether you are at home or work.

3. Experienced and Professional Team

At Active Taxi Hire, our team comprises experienced professionals with a deep understanding of the insurance and claims industry. Rest assured, your claim is in capable hands, and we strive for excellence in every aspect of our service.

4. Efficient Administration and Management

We pride ourselves on the efficient administration and management of claims. Our goal is to minimize disruptions to your daily life by expediting the entire process and settling claims promptly.

5. Pre-Accident Status Restoration

Our focus is not just on fixing your vehicle; it’s about restoring you to your pre-accident status. We aim to make the claims experience as stress-free as possible, ensuring you can move forward with confidence.

 Active Taxi Hire’s Commitment to Excellence

In the ever-evolving landscape of insurance claims, Active Taxi Hire stands out as a beacon of excellence. Our commitment to providing top-notch services goes beyond just the technical aspects of claims processing. It’s about understanding the emotional toll an accident can take and offering support every step of the way.

 Comprehensive Claims Education

We believe that an informed client is an empowered client. That’s why we take the time to educate our clients about the entire claims process. From understanding policy details to explaining the nuances of the claims journey, we ensure you are equipped with the knowledge to make informed decisions.

 Transparent Communication

Effective communication is the cornerstone of any successful claims process. At Active Taxi Hire, we prioritise transparent communication at every stage. Our team keeps you updated on the progress of your claim, addressing any concerns or queries promptly. You are never left in the dark, wondering about the status of your vehicle or the timeline for settlement.

 Advocacy for Your Rights

Navigating the insurance landscape can be daunting, especially when dealing with at fault parties. Active Taxi Hire goes the extra mile by advocating for your rights. We engage with insurance companies, legal representatives, and third parties to ensure that you receive the compensation you deserve. Our advocacy extends to recovering not only the tangible losses but also the intangible losses associated with the accident.

 The Active Taxi Hire Advantage

 Industry Leading Technology

In the fast paced world of insurance, staying ahead requires cutting edge technology. Active Taxi Hire invests in industry leading technology to streamline the claims process. From digital claims filing to real time tracking of your vehicle’s repair status, we leverage technology to enhance efficiency and provide a seamless experience.

 Environmental Responsibility

Active Taxi Hire is not only committed to serving our clients but also to being environmentally responsible. Our fleet of replacement vehicles includes eco friendly options, aligning with our dedication to sustainable practices. By choosing Active Taxi Hire, you contribute to a greener future while experiencing the reliability of our services.